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Last updated 28 September 2026
This Subscription Policy explains the plans, billing, and cancellation terms for KiwiMileage. It forms part of our Terms of Service.
New users receive a 30-day free trial of KiwiMileage with full access to core features. No payment information is required to start the trial. The trial begins on the day you create your account and ends 30 days later.
When the trial ends, your account automatically moves to the Free plan unless you choose a paid plan. You will not be charged during the trial.
Solo Driver — NZ$4.99 per month. For individual drivers: unlimited trips, expenses, documents, reminders, and accountant-ready reports.
Business plan. For small teams and fleets — contact us for pricing and features.
All prices are in New Zealand dollars and include GST where applicable.
Paid plans are billed monthly in advance. Your subscription renews automatically on the same calendar day each month (the "renewal date") until you cancel. You can view your next renewal date on the Membership screen.
Payments are processed securely by our payment provider (Stripe). KiwiMileage does not store your full card details. By subscribing, you authorise us to charge the selected payment method for each billing cycle until cancellation.
You can cancel at any time from the Membership screen in the app.
Cancellation stops future renewals. You keep access until the end of the current paid period.
After cancellation, your account reverts to the Free plan at the next renewal date.
Monthly subscriptions are non-refundable. Because billing is in advance and you can cancel at any time, we do not issue refunds for partial billing periods. If you cancel, you retain access for the remainder of the period you have already paid for.
If you believe you have been charged in error, contact support@kiwimileage.co.nz within 30 days of the charge and we will review your request.
We may change plan prices with at least 30 days' notice. Any change applies from your next renewal after the notice period.
Questions about billing or subscriptions? Contact support@kiwimileage.co.nz.